Talk to us

Who this is for: institutions and issuers who want to start a conversation about issuing a real-world asset on Lumia. If you're an existing user with a technical or account issue, use /support/contact instead; this page is for new business, not support.

How to reach us

Email [e-mail]. There is no separate institutional inbox, contact form, or booking link; this is the address to use.

What to include

An inquiry gets a faster, more useful response with:

• Who you are and what organization you represent

• The type of asset you're looking to bring on-chain (credit, real estate, commodities, a fund, or other)

• What stage you're at: exploring feasibility, or ready to scope integration work

• Any timeline you're working against

What happens next

An enquiry is read by a person and routed to whoever can answer it. No automated triage, ticket number, or guaranteed response time is promised here, because none is in place. If a technical question comes up during the conversation, it goes to the people who build the chain rather than to a sales layer.

Before you write in

Two pages are worth reading first, so the first conversation starts from the architecture Lumia actually has:

• /institutions/why-lumia: why Lumia's architecture fits RWA issuance

• /institutions/compliance-posture: what is and isn't claimed about compliance today